FRG Principal Dessa Glasser will moderate a panel for the Data Management Summit USA Virtual conference, which will explore how sell side and buy side financial institutions are navigating the global crisis and adapting their data strategies to manage in today’s new normal environment.
The Sept. 29 panel, “Know your customer – how to get your customer data right to support regulatory compliance and a digital customer experience,” will review best practice approaches for financial institutions to get their customer data in order and the capabilities, tools and technologies required to support and enable a digital customer experience.
- Defining client data golden sources
- Improving entity data quality management and leveraging standards to manage compliance
- Improving inefficiencies around matching data points (CDD) using automation
- Maintaining and monitoring capabilities to ensure data accuracy over time
- The impact of unstructured data and leveraging AI and NLP for insights
Register to join the event and listen to daily live keynotes, participate in live speaker chat Q&As sessions and access pre-recorded content available on-demand over the two days.
Dessa Glasser, Ph.D., is a principal at FRG with a 30-year track record designing and implementing innovative solutions and organizations in risk, data, and analytics. She is an Independent Member of the Board of Directors for Oppenheimer & Co. Dessa moved into the private sector after teaching at Rutgers University. At JPMorgan Chase, she launched firm-wide Capital Stress Testing Analytics team; then, as its first CDO, she built the Chief Data Office for Asset Management. She was deputy director of the Office of Financial Research for the U.S. Treasury, where she supported the Financial Stability Oversight Council and implemented data, standards, and analytic solutions, including the global Legal Entity Identifier. She established the Chief Risk Office for Bunge, where she served as the first CRO. She also held senior positions at Credit Suisse, Merrill Lynch, IBM, and KPMG. Dessa has a Ph.D. and M.A. in economics from Fordham University, and she serves on the Graduate School of Arts and Sciences Advisory Board. She has a B.S. in business administration from Fairleigh Dickinson University.